SHIPPING & DELIVERY
Delivery area
We currently deliver to addresses in the United Kingdom. Availability for other markets may be added later.
Processing
Orders are usually prepared within 1–3 business days. Processing may take longer during launches, public holidays or high-demand periods. You will receive confirmation when the order has been dispatched.
Delivery estimates
Products may be fulfilled from outside the United Kingdom. The delivery estimate shown at checkout is the best current estimate and is not a guaranteed delivery date. Typical tracked delivery may take approximately 7–18 business days after dispatch, although customs, carrier disruption, remote locations and other events outside our reasonable control can cause delays.
Tracking and split deliveries
Where tracking is available, it will be sent to the contact details used at checkout. Items in one order may arrive in separate parcels. No extra delivery charge will be added for an authorised split shipment.
Address accuracy and failed delivery
Please check the delivery address before submitting the order. Contact us immediately if it is wrong. We cannot guarantee changes after fulfilment begins. Additional costs caused by an incorrect address, refusal or repeated failed delivery may be charged where permitted by law.
Duties and taxes
Any duties or taxes collected at checkout will be shown before payment. If a charge is unexpectedly requested on delivery, contact us before paying where possible so we can investigate.
Missing or damaged parcels
If tracking has not updated for an unusual period, or the parcel arrives damaged, contact us through the Contact page with your order number and photographs where relevant. We will investigate with the carrier and provide the remedy required by law.
Last updated: 17 August 2026.